Gubagoo
Engage customers in-store and online.
Overview
Gubagoo provides a suite of conversational commerce tools for the automotive industry. Their platform is designed to help dealerships engage with customers through a variety of channels, including live chat, text messaging, and social media. Gubagoo also offers a digital retailing solution that allows customers to complete much of the car buying process online. The company is known for its focus on creating a seamless and personalized customer experience.
✨ Key Features
- ChatSmart (Live Chat and Messaging)
- Virtual Retailing
- Facebook Marketplace Integration
- Service and Parts Engagement
- Mobile App
🎯 Key Differentiators
- Advanced conversational commerce platform
- Strong focus on managed chat services
- Integration with Facebook Marketplace
Unique Value: Gubagoo helps dealerships to create a modern, conversational, and personalized car buying experience that meets the expectations of today's consumers.
🎯 Use Cases (3)
✅ Best For
- Increasing lead generation and sales from a dealership's website
- Providing 24/7 customer support with managed chat services
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Dealerships looking for a traditional, standalone CRM
🏆 Alternatives
Compared to other chat and digital retailing providers, Gubagoo offers a more comprehensive and sophisticated conversational commerce platform, with a strong focus on managed services.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
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