Telligent Community
Now Verint Community.
Overview
Telligent Community, now known as Verint Community, is an enterprise social software platform that enables organizations to create and manage online communities for customers, partners, and employees. It provides a range of social collaboration tools to foster engagement, knowledge sharing, and support.
✨ Key Features
- Discussion forums
- Blogs and wikis
- Media galleries
- Ideation and Q&A
- Gamification
- Social analytics
- REST APIs
🎯 Key Differentiators
- Flexible and extensible platform
- Strong social analytics capabilities
- Enterprise-grade security and scalability
Unique Value: A comprehensive enterprise social platform for building and managing engaging online communities.
🎯 Use Cases (5)
✅ Best For
- Deflecting customer support requests
- Improving partner enablement
- Increasing employee engagement
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Simple, small-scale community forums
🏆 Alternatives
As part of Verint, it offers deeper integration with a broader suite of customer engagement solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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