Teleperformance
An omnichannel company headquartered in France.
Overview
Teleperformance is a major global provider of outsourced customer experience management and business services, which includes a significant Trust and Safety division focused on content moderation. They offer a combination of human moderators, advanced technology, and robust wellness programs to help businesses protect their users and brand reputation from harmful online content. Their global footprint allows them to provide moderation in numerous languages.
✨ Key Features
- Large-scale human content moderation
- Multilingual moderation capabilities
- Use of AI and automation to assist moderators
- Strong focus on moderator well-being and mental health
- Global delivery centers
- Expertise in various industries and content types
🎯 Key Differentiators
- Massive global scale and footprint
- Extensive language capabilities
- Long history and experience in business process outsourcing
Unique Value: A reliable and scalable solution for global content moderation, backed by a massive and experienced workforce.
🎯 Use Cases (4)
✅ Best For
- Providing content moderation at a massive scale for global platforms
- Ensuring compliance with local regulations in different countries
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses looking for a self-service, low-cost solution
🏆 Alternatives
Offers unparalleled scale and global reach compared to smaller, more specialized moderation providers.
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All clients tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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