SurveySparrow
AI-Powered Customer Feedback Platform
Overview
SurveySparrow helps you create and share highly engaging, mobile-first surveys that offer a chat-like experience. It is designed to increase survey completion rates by making the feedback process more conversational. The platform includes tools for 360-degree feedback, customer experience, and employee engagement.
✨ Key Features
- 360-Degree Feedback
- Conversational Surveys
- NPS Surveys
- Offline Surveys
- Recurring Surveys
- White-label Surveys
- Audience Panel
🎯 Key Differentiators
- Dual UI (chat-like and form-based)
- Built-in 360-degree feedback and case management tools
- Focus on turning surveys into conversations for higher engagement
Unique Value: Boosts survey response rates by offering an engaging, conversational experience, combined with a full suite of tools for managing feedback.
🎯 Use Cases (3)
✅ Best For
- Creating conversational surveys that boost engagement
- Gathering feedback across multiple channels
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that require deep, complex performance management workflows
🏆 Alternatives
More conversational than SurveyMonkey and offers a more comprehensive experience management toolset than Typeform.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 100 responses per month, 10 questions per survey
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