RetentionEngine
AI-powered offboarding to save customers, time, and revenue.
Overview
RetentionEngine replaces the standard cancellation process with an intelligent and personalized flow. It uses AI to understand why a customer is leaving and then presents them with the most effective offer or resolution to win them back. The platform helps businesses to reduce churn, gather valuable feedback, and improve customer loyalty.
✨ Key Features
- AI-powered Cancellation Flows
- Personalized Offers and Resolutions
- Exit Surveys and Feedback Collection
- A/B Testing and Optimization
- Pause and Skip Options
- Performance Analytics
🎯 Key Differentiators
- Strong focus on using AI to personalize the cancellation experience.
- Easy to set up and use with no code required.
- Affordable pricing for small and medium-sized businesses.
Unique Value: An AI-powered, no-code solution that helps subscription businesses to reduce churn by creating a personalized and dynamic cancellation experience.
🎯 Use Cases (4)
✅ Best For
- Successfully retaining a significant percentage of customers who initiate the cancellation process.
- Using AI to dynamically present the most effective retention offer.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that are not based on a subscription model.
🏆 Alternatives
Offers a more AI-driven and automated approach to cancellation flows compared to tools that rely on manual rule-based configurations.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
🔄 Similar Tools in Churn Management
Gainsight
A comprehensive customer success and product experience platform....
ChurnZero
A real-time customer success platform to help subscription businesses fight customer churn....
Vitally
A customer success platform that helps B2B SaaS companies prevent churn and drive expansion....
Catalyst
A customer growth platform that helps businesses centralize their customer data and drive retention ...
Planhat
A flexible and collaborative customer platform to manage the entire post-sales journey....
Custify
A customer success platform designed to help B2B SaaS companies reduce churn and increase customer l...