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Oracle Order Management

An omnichannel order-to-cash solution that orchestrates orders across multiple systems.

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Overview

Oracle Order Management, part of Oracle Fusion Cloud SCM, is an end-to-end, omnichannel solution that helps businesses streamline their order-to-cash processes. It provides capabilities for order capture, pricing, fulfillment, and financial settlement. The system is designed to handle complex order configurations and pricing scenarios, and it offers global order promising to ensure timely fulfillment.

✨ Key Features

  • Omnichannel Order Capture
  • Advanced Pricing and Promotions
  • Global Order Promising
  • Order Orchestration and Fulfillment
  • Integrated Financial Settlement
  • Configurable Products and Services
  • Channel Revenue Management

🎯 Key Differentiators

  • Deep integration with Oracle's suite of ERP and SCM applications
  • Robust capabilities for complex pricing and global order promising
  • Strong focus on financial settlement and revenue management

Unique Value: Provides a single, integrated platform for managing all aspects of the order-to-cash process, from order capture to financial settlement.

🎯 Use Cases (4)

Manufacturing and distribution Retail and e-commerce Telecommunications High-tech industries

✅ Best For

  • Centralizing global order management
  • Automating complex pricing and fulfillment rules
  • Improving order accuracy and on-time delivery

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with simple order management needs
  • Companies not using other Oracle products

🏆 Alternatives

Salesforce Order Management IBM Sterling Order Management SAP S/4HANA

Offers a more comprehensive and deeply integrated solution for businesses that require robust financial and supply chain management capabilities.

💻 Platforms

Web API

🔌 Integrations

Oracle ERP Cloud Oracle SCM Cloud Oracle CX Cloud Third-party logistics (3PL) providers Payment gateways Shipping carriers

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by support level tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ GDPR ✓ FedRAMP

💰 Pricing

Contact for pricing

✓ 30-day free trial

Free tier: NA

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