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🔧 Oracle CX Commerce

Oracle CX Commerce

A unified B2B and B2C ecommerce platform.

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Overview

Oracle CX Commerce is a cloud-native, fully-featured, and extensible SaaS commerce solution that supports B2B and B2C models on a single platform. It is part of the Oracle Customer Experience (CX) Cloud suite, enabling businesses to deliver personalized and connected customer experiences.

✨ Key Features

  • Unified B2B and B2C commerce capabilities
  • AI-powered personalization and merchandising
  • Multi-site and multi-language support
  • Headless commerce architecture
  • Integration with Oracle CX Cloud suite (Marketing, Sales, Service)

🎯 Key Differentiators

  • Unified platform for B2B and B2C commerce
  • Seamless integration with the Oracle CX Cloud suite
  • Cloud-native architecture

Unique Value: Oracle CX Commerce provides a unified and integrated commerce solution as part of the broader Oracle CX Cloud, enabling a complete view of the customer.

🎯 Use Cases (3)

Enterprises with both B2B and B2C commerce needs Businesses looking for a unified customer experience platform Companies invested in the Oracle ecosystem

✅ Best For

  • Managing complex B2B and B2C sales channels on a single platform
  • Leveraging AI for personalized product recommendations and promotions

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small to medium-sized businesses
  • Companies not requiring integration with other Oracle products

🏆 Alternatives

Salesforce Commerce Cloud SAP Commerce Cloud Adobe Commerce

Offers a more tightly integrated suite of CX applications (marketing, sales, service, and commerce) compared to competitors.

💻 Platforms

Web API

🔌 Integrations

Oracle CX Marketing Oracle CX Sales Oracle CX Service Oracle ERP Cloud API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ PCI DSS

💰 Pricing

Contact for pricing

Free tier: NA

Visit Oracle CX Commerce Website →

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