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Ometria

The Customer Data and Experience Platform for Retail.

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Overview

Ometria is a platform designed to help retailers increase customer loyalty and lifetime value. It combines the data unification capabilities of a CDP with a cross-channel marketing orchestration platform. By creating a single view of each customer, Ometria allows retailers to send personalized messages across email, mobile, and social channels, tailored to each customer's behavior and preferences.

✨ Key Features

  • Customer Data Platform (CDP)
  • Cross-channel marketing automation
  • AI-powered customer insights and segmentation
  • Personalized product recommendations
  • Predictive analytics (e.g., churn risk, CLV)
  • Retail-specific reporting and analytics

šŸŽÆ Key Differentiators

  • Retail-specific focus and expertise
  • Combines a CDP with a marketing automation platform
  • Strong AI and predictive analytics capabilities

Unique Value: Provides retailers with a single platform to understand their customers and create personalized experiences that drive loyalty and growth.

šŸŽÆ Use Cases (4)

Building a single customer view Automating personalized marketing campaigns Increasing customer retention and loyalty Understanding customer lifetime value

āœ… Best For

  • Improving customer segmentation for more effective marketing
  • Delivering consistent experiences across multiple channels
  • Winning back at-risk customers with targeted campaigns

šŸ’” Check With Vendor

Verify these considerations match your specific requirements:

  • Brick-and-mortar analytics
  • Deep business intelligence reporting

šŸ† Alternatives

Bluecore Klaviyo Emarsys Dotdigital

Offers a more integrated and retail-focused solution than general-purpose CDPs or marketing clouds.

šŸ’» Platforms

Web (SaaS)

šŸ”Œ Integrations

Shopify Magento Salesforce Commerce Cloud Facebook Google Ads Zendesk

šŸ›Ÿ Support Options

  • āœ“ Email Support
  • āœ“ Live Chat
  • āœ“ Phone Support
  • āœ“ Dedicated Support (Custom tier)

šŸ”’ Compliance & Security

āœ“ SOC 2 āœ“ GDPR āœ“ ISO 27001 āœ“ SSO āœ“ SOC 2 Type II āœ“ ISO 27001 āœ“ GDPR

šŸ’° Pricing

Contact for pricing
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