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Khoros Communities

The enterprise-grade community platform.

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Overview

Khoros Communities is an enterprise-level online community platform that enables brands to create a digital space for their customers to connect, collaborate, and share experiences. It is designed for large organizations and offers a wide range of features for moderation, analytics, and integration.

✨ Key Features

  • Discussion forums and Q&A
  • Blogs and articles
  • Gamification and reputation
  • Advanced moderation and content management
  • Analytics and reporting
  • Integrations with enterprise systems

🎯 Key Differentiators

  • Scalability for very large communities
  • Advanced analytics and reporting capabilities
  • Part of a broader suite of customer engagement tools

Unique Value: An enterprise-grade community platform that provides the scalability, security, and analytics that large organizations need to build and manage successful online communities.

🎯 Use Cases (4)

Peer-to-peer customer support Brand building and awareness Customer feedback and innovation Customer advocacy and loyalty

✅ Best For

  • Deflecting a high volume of customer support requests
  • Building a large, active community of brand advocates

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small and medium-sized businesses
  • Organizations with limited resources for community management

🏆 Alternatives

Salesforce Experience Cloud Vanilla Forums Discourse

Offers a more comprehensive and scalable solution than many other community platforms, with a strong focus on the needs of large enterprises.

💻 Platforms

Web API

🔌 Integrations

Salesforce Microsoft Dynamics 365 Zendesk Adobe Experience Manager

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All plans include dedicated support tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: NA

Visit Khoros Communities Website →