Gorgias Reviews
Turn customer support into a profit center.
Overview
Gorgias Reviews allows businesses to manage and respond to customer reviews from within the Gorgias helpdesk. This enables a streamlined workflow for customer support teams and ensures that all customer feedback is addressed in a timely manner.
✨ Key Features
- Centralized review management
- Integration with Gorgias's helpdesk
- Automated responses and macros
- Sentiment analysis
- Reporting and analytics
🎯 Key Differentiators
- Deep integration with e-commerce platforms
- Focus on turning customer support into a revenue driver
- User-friendly interface
Unique Value: Gorgias Reviews helps businesses streamline their review management process and provide better customer support, leading to increased customer satisfaction and loyalty.
🎯 Use Cases (4)
✅ Best For
- Reducing response times for customer reviews
- Increasing customer loyalty through proactive support
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses not using Gorgias for customer support
- Companies that need a standalone review collection platform
🏆 Alternatives
Compared to standalone review management tools, Gorgias Reviews offers a more integrated and efficient solution for businesses already using the Gorgias helpdesk.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Advanced tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
📊 Market Info
Customers: 10000+
Total Funding: $70.0M
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