Accela Civic Platform
Powering governments to build thriving communities.
Overview
The Accela Civic Platform is a comprehensive SaaS solution that helps government agencies manage a wide range of services. It includes modules for permitting, licensing, code enforcement, and service request management. The platform is designed to streamline operations, improve citizen access to services, and provide a unified view of government activities.
āØ Key Features
- Service Request Management
- Permitting and Licensing
- Code Enforcement
- Mobile Apps for Staff and Citizens
- GIS Integration
- Online Portals
šÆ Key Differentiators
- Deep functionality in permitting and licensing
- Highly configurable and extensible platform
- Strong partner network for implementation
Unique Value: Provides a flexible and powerful platform to digitize and connect a wide range of government services, from planning and building to service requests.
šÆ Use Cases (4)
ā Best For
- Managing complex permitting and land management processes.
- Handling citizen service requests in a structured workflow.
š” Check With Vendor
Verify these considerations match your specific requirements:
- Very small towns needing only a basic issue reporter.
š Alternatives
Offers deeper, more specialized functionality for regulatory services like permitting and code enforcement than a generic CRM.
š» Platforms
ā Offline Mode Available
š Integrations
š Support Options
- ā Email Support
- ā Phone Support
- ā Dedicated Support (Premium tier)
š Compliance & Security
š° Pricing
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