Help Desk Software
Compare 20 help desk software tools to find the right one for your needs
🔧 Tools
Compare and find the best help desk software for your needs
Front
A shared inbox that brings all your customer communications into one place and enables team collaboration.
Tidio
A live chat, chatbot, and mailing solution for small and medium-sized businesses.
Gladly
A customer service platform that centers conversations around the customer, not tickets.
Gorgias
A help desk specifically designed for ecommerce stores, deeply integrated with platforms like Shopify, Magento, and BigCommerce.
Re:amaze
An integrated customer service, live chat, and chatbot platform for ecommerce businesses.
LiveAgent
An omnichannel help desk software that combines live chat, ticketing, and automation.
HappyFox
A practical help desk and customer support software solution. It is easy to set up and use.
Groove
An easy-to-use help desk software that helps small businesses deliver personal, high-quality customer support.
eGain
An AI-powered customer engagement platform that helps businesses automate and optimize their customer service.
Freshdesk
A cloud-based customer service software that offers helpdesk support with all smart automations to get things done faster.
HubSpot Service Hub
Part of the HubSpot CRM platform, Service Hub provides tools to deliver proactive and delightful customer service.
Zoho Desk
A flexible and affordable help desk software that helps businesses focus on the customer.
Help Scout
A help desk software designed for growing businesses, focusing on personalized customer conversations.
Intercom
A conversational relationship platform that helps businesses build better customer relationships through personalized, messenger-based experiences.
TeamSupport
A customer support software solution designed specifically for the unique needs of B2B technology companies.
Kustomer
A customer service CRM platform that provides a complete view of the customer's history to deliver personalized and efficient support.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Salesforce Service Cloud
A comprehensive customer service and help desk solution from Salesforce, built on their CRM platform.
Jira Service Management
A service desk software that connects IT and development teams, helping them deliver great service experiences fast.
Kayako
A unified customer service platform that helps businesses be more personal and productive.